Terms and Conditions
Welcome to Dahlia Drobe — your trusted destination for curated fashion and lifestyle products. These Terms and Conditions (“Terms”) govern your use of our website and mobile app (together, the “Platform”). By accessing or using our Platform, you agree to these Terms and our Privacy Policy. If you do not accept these Terms, please do not use our services.
1. Overview
Dahlia Drobe is a fashion-forward online platform offering a curated selection of clothing, footwear, accessories, and beauty products, primarily for women, with plans to expand to men’s and children’s fashion. Through our website and app, users can effortlessly browse, select, and purchase items, which are then delivered directly to their doorstep. We act as a bridge connecting customers with trusted suppliers, ensuring a seamless shopping experience.
Welcome to the Dahlia Drobe family of websites and applications. These Terms govern your access to and use of all Dahlia Drobe services. By using our Platform, you confirm you are legally able to accept these Terms, or have obtained necessary consent if you are under the legal age. If you do not agree with these Terms, your use of the Platform is unauthorized. Some services or promotions may have additional terms that will be clearly indicated and incorporated by reference.
2. Your Use of Dahlia Drobe
You agree to use our Platform lawfully and respectfully. All information you provide must be accurate and complete. You are responsible for safeguarding your account credentials and all activities under your account. Dahlia Drobe is not liable for losses caused by unauthorized use or sharing of your account or device.
We may suspend or terminate accounts suspected of misuse, fraudulent activity, or violating these Terms. Without prior notice, we may modify, restrict, or discontinue services or fees at our discretion.
When using Dahlia Drobe, you must NOT:
- Upload or share content violating laws or our guidelines.
- Distribute malware, viruses, or harmful code.
- Use the Platform for illegal, fraudulent, or unauthorized commercial purposes.
- Harvest or misuse other users’ personal information.
- Interfere with Platform operations or security.
- Copy, modify, or exploit our content without permission.
- Attempt to reverse engineer or tamper with Platform technology unless legally allowed.
- Remove intellectual property notices from our content.
- Assist or encourage others to break these rules.
3. Communication
By using Dahlia Drobe, you consent to receive communications such as newsletters, promotions, and updates. You can unsubscribe anytime via the links in emails or by contacting us directly at contact@dahliadrobe.com.
4. Products, Orders & Delivery
We strive to present product details and pricing accurately. In case of errors, we reserve the right to correct information and cancel orders if necessary. We may refuse orders suspected of fraud or violating these Terms.
Delivery times are estimates and can vary due to location, courier availability, or unforeseen circumstances. Dahlia Drobe is not responsible for delays caused by third-party carriers or customs.
5. Payments
Dahlia Drobe securely processes payments via trusted third-party processors. By placing an order, you confirm your payment details are accurate and authorized. We reserve the right to refuse or cancel orders due to payment issues or suspected fraud.
6. Returns and Refunds
Refunds are available for damaged products reported within the same day of delivery. Please contact us immediately with photo proof and order details. For other returns or exchanges, please refer to our Return Policy.
7. User Content
If you post reviews, comments, or other content, you grant Dahlia Drobe a non-exclusive right to use and display it. Ensure your content does not violate intellectual property or personal rights of others.
8. Eligibility
Our services are intended for users 18 years and older. By using our Platform, you confirm you meet this requirement.
9. Intellectual Property
All Platform content excluding user-generated content is owned by Dahlia Drobe or licensors and protected by intellectual property laws. Unauthorized use is prohibited.
10. Copyright Infringement
If you believe your copyrighted work has been infringed, please contact us at support@dahliadrobe.com with details as per DMCA guidelines.
11. Third-party Links
Our Platform may link to external websites for convenience. Dahlia Drobe is not responsible for the content or practices of third-party sites.
12. Service Availability
We may modify or discontinue services at any time without notice. We are not liable for interruptions or downtime.
13. Limitation of Liability
Dahlia Drobe’s liability is limited to the purchase value. We are not responsible for incidental, indirect, or consequential damages.
14. Termination
We may suspend or terminate your access for violations. You may stop using the services at any time.
15. Governing Law
These Terms are governed by the laws of Nepal. Disputes will be resolved accordingly.
16. Changes to Terms
We may update these Terms without prior notice. Continued use after changes means acceptance. Please review this page regularly.
17. Contact Information
If you have any questions or concerns about these Terms, please reach out to us:
For additional support, please visit our Help Center.